Refund Policy

At Acolyte Finserv Limited, our commitment to customer satisfaction is unwavering. Our refund process is designed to be transparent and customer-centric, initiated only under specific conditions. Rest assured, we prioritize the confidentiality of your details and do not share them with any third party.

In the event of client dissatisfaction, we encourage individuals to reach out for guidance. We are dedicated to addressing concerns and enhancing satisfaction.

We strongly advise visitors and potential customers to thoroughly review our refund policy before making any payments. Understanding the terms ensures a transparent and informed financial transaction.

For eligible refund cases, the refunded amount will be credited to the respective bank account within 7 working days, offering prompt resolution to our valued customers.

We would like to bring to notice, to all those availing of our services that we are an authentic loan providing organization with imperative assent from the RBI to disburse loans to eligible clients.

It has come to our attention that imposters and deceitful individuals are impersonating us through illicit means and demanding elicit fee charges with the bogus guarantee of giving them loans.

Therefore, we strongly reprimand this fake and deceitful impersonation and hereby alert the general public that we do not charge any upfront fees against our loans. Anyone claiming to do so is not part of our organization.

We have noticed that some malicious individuals have started creating fake email IDs and fake website/domain names, causing confusion among our customers with names similar to DhanMudra. We also noticed that many potential customers were tricked by various scammers to seduce them with false and unfounded promises.

That's why we warn the public to:

Therefore, before deciding to deal with such scammers and to respond/admit to any kind of fake ads, websites, emails and calls to protect yourself from any kind of criminal activity.

We also urge our prospective customers to report any suspicious activity that may have taken place as a result of some illegal practices to your local jurisdiction as soon as possible.

At DhanMudra we advise the public, prospects, and customers not to share an OTP/password with anyone, including DhanMudra staff.

Please note that anyone dealing with scammers does so at their own risk and responsibility. DhanMudra takes no responsibility for the losses suffered.